Returns & Exchanges
At ALT Swim, we want you to feel confident and empowered in your swimwear, which is why we offer easy returns for store credit within 14 days of delivery. Please ensure all items are in their original condition with hygiene seals and tags still intact to be eligible for processing.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your swim pieces in their original packaging, ensuring the hygiene liner is firmly in place and all tags are attached.
Ship It Back
Affix the provided shipping label to your package and drop it off at your nearest authorized postal location or carrier hub.
Receive Store Credit
Once our warehouse team inspects and approves your return, a digital gift card for the total value will be issued to your email immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing